Privacy Policy


XFCut is committed to respecting and protecting the privacy of all users. Your privacy is important to us. We (XFCut) do not share or distribute your personal information beyond what is strictly necessary to fulfill our obligations to you. We will never sell your personal information in any manner whatsoever.

This Privacy Policy also explains what information we collect about you and why, what we do with that information and how it will be used. We will also explain what rights you have with respect to the information.


Applicability of this policy

This Policy Privacy applies to XFCut's website, desktop applications, services, and other interactions (e.g., user conferences, customer service inquiries, etc.) you may have with XFCut. If you do not agree with the terms, please do not access or use our products, websites or any other aspect of XFCut’s business.


Why we collect your personal information?

We collect your information because it helps us to deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest program updates, software upgrades, special offers and product announcements that you might like to hear about.


When do we collect information from you?

We collect and process your data when you visit our website, place an order on our Website, submit your comments or contact our customer support via email. we may collect your personal information to complete transactions, provide better services to you.


What information do we collect from you?

Depending on the functionalities you use on our website or product, XFCut collects and processes personal information including email address, company name, full name, country, language, mailing address, postal code or phone number, This information is only collected when you send us an email. Any email you send us is protected by our privacy policy. If you purchase the program from us, your card information is not held by us, it is collected by our third party payment processor, MyCommerce, who specialises in the secure online capture and processing of credit/debit card transactions.


How is your information used?

We may use your personal information for the purposes below:

  1. Respond to any requirements and offer technical support.
  2. Send email to you a unique license key and download link to enable you to use our software.
  3. Process order that you have submitted.
  4. For verifying your identification to complete an order or provide appropriate services.
  5. For investigation to prevent security issues, fraud and abuse.
  6. For the purposes of refund management.
  7. Inform you about our other sign-making software products or services.
  8. Keep you informed with XFCut’s latest software updates. We may send technical support, or other administrative emails, security announcements, etc. We may also contact you to inform you about changes about our website, software, or services, such as new product features, promotional offers, or periodic member letters that are considered part of the service. You have full freedom to stop receiving from us any time.

Who has access to your information?

XFCut takes your privacy very seriously. XFCut does not sell or rent your information to other marketers. and We don’t share any personally identifying information publicly or with third-parties, except when required to by law.


How we protect your personal information?

XFCut apply appropriate physical, management, and technical measures to protect your personal information from unauthorized access, copying, modification, use, disclosure, alteration, damage, or loss. We will not distribute or share your personal information beyond what is strictly necessary to fulfill our obligations to you.

XFCut uses secure server hosted by Paypal, MyCommerce and other 3rd party credit card processors that encrypt all the customer's information including name, email, address, credit card number etc. before it is sent to us. Encryption works to prevent any malicious use of your personal information.

We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law. If you believe that information you provided to us is no longer secure, please notify us immediately using the contact information provided below.


Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visited and are stored on your computer's HD. XFCut website uses these "cookies" to collection information and to improve our service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.


Links to other websites

Our site may, from time to time, contain links to and from the websites of our partner networks, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.


Changes to our privacy policy

This page was last updated on 15th Apr 2023.

We keep this Policy under regular review. Any changes we may make to this privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to view any updates to our privacy policy. These updates may reflect, among other things, changes in applicable laws, rules or regulations, changes in our data collection practices.


Contact us

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about this Privacy Policy, do not hesitate to contact us by email: support@xfcut.com


This policy is effective as of 15th Jan 2024.